Do you know who you spoke to?

So I'm out running several errands today in 100+ degree Texas heat while my kiddos are at a friend's house and I'm eventually met with a phrase I'm so sick of hearing I could spit. Here's how it went down:

I've had a prescription I've needed to get refilled for sometime now and last time I was in CVS (that's right...I'm calling them out) the person behind the counter at the pharmacy says, "Well, if you transfer it here, you'll get a $25 gift card."

Sweet! I'll get on that...and indeed did have it transferred. Who can't use an extra $25?

Fast forward to today as I go to pick the prescription, as well as my said promised gift card.

"Uhhhh...there's no note of it on here," says the under-enthusiastic person behind the counter. Get ready...here it comes..."Do you know who you spoke to?"

Are you !#@$%& kidding me?

Think about it...how many times in your life have you heard this phrase? Too many...right? Or is it just me? Whether it's about a promised service or whatever...it's the phrase used by those who have no intention of making it right. Maybe it's because there are too many people out there flat-out lying about what they were promised, but c'mon...this phrase has gotten on my last good nerve. I've even remembered the name of the person before only to be told, "I don't know anyone who works here by that name." Yeah right.

So...here I go with my response that can only come from an exhausted mom trying to get too much done in too little time:

"No...I don't know the name of the person I talked to. If I took down the name of every person who told me valuable information or a service that will provided to me, my back wouldn't be able to carry around the notebook that housed all the information." She stares at me, mouth open, chin almost touching her chest and slowwwwly replies:

"So...what do you want to do?"

"I want my medicine."

"But I can't give you the gift card."

"Yes...I realize that. However, it doesn't negate the fact I still need my medicine."

"Ummmm...do you want to talk to the manager?"

"Sure...if it will help."

"Well...she's not here right now."

"Am I on Candid Camera?"

"Whaaaaat?"

"Just give me my medicine, please."

I feel for the next person who asks me if I know who I spoke to. Between now and then, I will have worked up some elaborate story which will include the fact if the person who promised me something isn't there when I come back it's because they can't stand the idiots they work with because they can't remember jack and have decided to go look for another job.

Or, I'm going to purchase a notebook specifically designed for people who promise me things so when they don't deliver, I have it in writing. Yes....that is how I want to live my life.

Geeeez.....