As I've grown older, wiser and ultimately more upfront about things than I used to be...I've also become a whole lot more understanding of the words, "I'm sorry" and "I forgive you". Not always presented with those specific words, but you know all the adaptations out there.
My bad.
Oops.
I really screwed the pooch on that.
And likewise...
Don't give it a second thought.
No worries.
Fugeddaboutit.
Things happen in this life and none of us, I repeat, NONE OF US are perfect. And you may even be one who thinks, "No, I'm not perfect, but I try harder than most." you're wrong. You have no idea how hard (or not) others try. Get over that little theory pronto.
When I mess up, and unfortunately I seem to do this a lot more than I'd like, I admit it. It isn't easy. It can be downright humiliating. But I own up to it. If I said I would do something for you and I forget, you're gonna get a big, fat, I-can't-believe-I-did-that apology and I guaranty you will forget about it long before I do.
Same with commitments. My schedule is crazy and I'm not glorifying that. I'm saying I'm not always perfect (there's that word again) at keeping it as on track as I'd like it to be, but I actually do realize my schedule may affect someone else's and when there's a conflict, I try to let it be immediately known. Likewise, when someone else has a hic-up in their schedule and it affects my life, I blow it off with a, "Please...things come up. Don't worry about it!"
So today, when someone I'm working with on a deal wanted to blame their mistake on me and have our clients think that to be the case? Ummmm...no. Not gonna happen. While I definitely am not the type of person to throw you under the bus with your clients if you make a mistake - don't even THINK it's okay for me to take the blame for something you forgot to do.
Sorry. No. Uh-uhhhh.
Always remember and never forget: If you mess up, toss out a sincere "Dang! I'm sorry!". If you aren't forgiven, that's the other person's baggage to carry.
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